Article: Q190556
Product(s): Microsoft Exchange
Version(s): WinNT:5.0,5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 23-APR-1999
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The information in this article applies to:
- Microsoft Exchange Server, versions 5.0, 5.5
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SYMPTOMS
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An incoming Internet Mail message causes the information store to crash.
CAUSE
=====
Messages sent over the Internet are encoded at the sending end and decoded at
the receiving end. If Base64 encoding is used and for some reason is corrupted
or improperly encoded, the decoding logic in the information store causes an
access violation, resulting in an information store crash.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5.
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Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version : WinNT:5.0,5.5
Issue type : kbbug
Solution Type : kbfix
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