Article: Q190722
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 22-OCT-2000
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you try to move users from one Exchange Server computer to another, the
following warning message may be written to the Windows NT application event
log:
Event ID: 1151
Source: MSExchangeIS Private
Type: Warning
Category: Rules
A Rule synchronization error (1144) has occurred.
The private folder is Top of Information Store\Inbox
The distinguished name of the owning mailbox is:
/O=ORG/OU=SITE/CN=Recipients/CN=123456
The affected user can not move messages from the Exchange information store to a
PST file. The user will receive the following error message:
An item could not be moved. The client operation failed.
CAUSE
=====
The ISINTEG utility was run with the following parameters:
ISINTEG -pri -fix -detailed -test namedprop
The issue occurs when messages have MAPI properties assigned that have no mapped
name; this can be caused by third-party applications.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
It is also necessary to run Isinteg.exe again with the following parameters:
ISINTEG -pri -fix -detailed -test namedprop
STATUS
======
Microsoft has confirmed this to be a problem in Exchange Server version 5.5.
Additional query words:
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Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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