Article: Q190724
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kberrmsg kbhw kbprint win95 kbHardware
Last Modified: 07-SEP-2001
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
When you attempt to print or start a program, you may receive one of the
following error messages:
-
SPOOL32 caused a divide error in module GDI.EXE at 0023:00000393.
-
<Program> caused a divide error in module GDI.EXE at 0023:00000393.
-
Rundll32 caused a divide error in module GDI.exe at 0023:00000393.
CAUSE
=====
These error messages can occur if either of the following conditions exists:
- Your computer's processor (CPU) is failing or overheating.
- Your computer's clock speed is set higher than the manufacturer's recommended
speed.
RESOLUTION
==========
To resolve this behavior, use either of the following methods:
- Replace your computer's CPU. For information about how to do so, refer to the
documentation included with your computer or see a certified hardware
technician.
- Disable the internal and external CPU cache. For information about how to do
so, refer to the documentation included with your computer.
- Reduce your computer's clock speed to the manufacturer's recommended speed.
For information about how to do so, refer to the documentation included with
your computer.
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Keywords : kberrmsg kbhw kbprint win95 kbHardware
Technology : kbWin95search kbZNotKeyword3
Version : WINDOWS:95
Issue type : kbprb
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