Article: Q190728
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55
Last Modified: 22-SEP-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
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After you apply an information store hotfix, you may see the following error
message in the application event log of a computer running Exchange Server
version 5.5:
Event ID: 7200
Source: MSExchangeIS Public
Type: Error
Category: General
Description:
Background thread FDoMaintenance halted due to error code 0xfffffc15.
CAUSE
=====
This error message appears after you apply a hotfix for Store.exe (build numbers
between 2191 and 2217).
This message only appears during the scheduled information store maintenance (by
default between 1:00A.M. and 6:00A.M.)
WORKAROUND
==========
To work around this problem, apply the latest U.S. service pack for Microsoft
Exchange Server version 5.5. For information on obtaining the service pack,
please see the following article in the Microsoft Knowledge Base:
Q191014 How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Exchange Server version 5.5.
MORE INFORMATION
================
Note this issue is only relevant to customers reporting the exact error message
above. If the error code is other than 0xfffffc15, it may be a different issue.
Additional query words:
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Keywords : exc55
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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