Article: Q191164
Product(s): Microsoft Exchange
Version(s): 8.0,8.01,8.02,8.03
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 22-JUN-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Outlook 97, versions 8.0, 8.01, 8.02, 8.03
- Microsoft Exchange Server, version 5.5
-------------------------------------------------------------------------------
SYMPTOMS
========
Outlook may cause an access violation if it fails to make a remote procedure
call (RPC) connection and the password has changed during the RPC connection
failure.
CAUSE
=====
The function that handles RPC connection errors passes a NULL pointer to other
functions that do not have a NULL check.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in the Outlook versions listed
above.
Additional query words: watson 97
======================================================================
Keywords : exc55sp2fix
Technology : kbOutlookSearch kbOutlook97 kbOutlook97Search kbZNotKeyword3 kbOutlook801 kbOutlook802 kbOutlook803
Version : :8.0,8.01,8.02,8.03
Issue type : kbbug
Solution Type : kbfix
=============================================================================