Q192594: XFOR: Message with Empty From: Field Stuck in MTS_OUT Queue

Article: Q192594
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s): 
Keyword(s): exc55sp2fix
Last Modified: 05-MAY-1999

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 
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SYMPTOMS
========

When an Internet mail message with an empty From: field is addressed to a
cc:Mail user, the Exchange Connector for Lotus cc:Mail cannot handle this and
the message gets stuck in the MTS_OUT queue.

RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: cc:Mail Connector

  File Name     Version
  -----------------------
  Ccmc.exe      5.5.2348
  Ccmsg.dll     5.5.2348


STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
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Keywords          : exc55sp2fix 
Technology        : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version           : WinNT:5.5
Issue type        : kbbug
Solution Type     : kbfix

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