Article: Q192657
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 22-APR-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you restore Microsoft Exchange Server from a tape backup and a required
transaction log file is missing, the following error message is logged when you
try to restart the server:
EventID: 1080
Source: MSExchangeIS
Type: Error
Category: Recovery
Description:
Unable to recover the database because error 0xc8000713 occurred after a
restore operation. Unable to find the file.
CAUSE
=====
The event logged is accurate (a file is missing), but the Event ID 1080 message
does not indicate which file is missing.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: ESE
File Name Version
-----------------------
Ese.dll 5.5.2389.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
MORE INFORMATION
================
Ese.dll was changed to produce a more descriptive error message. After applying
this hotfix, the following new error message will be seen:
EventID: 199
Source: ESE97
Type: Error
Category: Logging/Recovery
Description:
((144) ) Transaction log file gap in sequence detected. Log file
Edb0000e.log and possibly subsequent log files are missing.
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Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : WinNT:5.5
Issue type : kbbug
Solution Type : kbfix
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