Article: Q192836
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 17-DEC-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you use the Microsoft Exchange Server Administrator program to view the
properties of a server in a remote site and the remote server has a server
location specified (subsite), Admin.exe stops responding. If Windows NT and
Exchange Server debug symbols are installed correctly, the resulting Dr. Watson
log may have a stack dump similar to the following:
function: LDOB::FContains
004fa8b9 33ed xor ebp,ebp
004fa8bb 57 push edi
004fa8bc 8bd9 mov ebx,ecx
004fa8be 55 push ebp
004fa8bf 8d442434 lea eax,[esp+0x34]
ss:011c9407=????????
004fa8c3 687a020000 push 0x27a
004fa8c8 50 push eax
004fa8c9 8d4c242c lea ecx,[esp+0x2c]
ss:011c9407=????????
004fa8cd 896c241c mov [esp+0x1c],ebp
ss:011c9407=????????
004fa8d1 e88a5a0100 call CStr::CStr (00510360)
FAULT ->004fa8d6 8b4308 mov eax,[ebx+0x8]
ds:0109ea06=????????
004fa8d9 896c2414 mov [esp+0x14],ebp
ss:011c9407=????????
004fa8dd 3bc5 cmp eax,ebp
004fa8df 0f8e21010000 jle LDOB::FContains+0x156
(004faa06)
004fa8e5 8b8c24b8020000 mov ecx,[esp+0x2b8]
ss:0012acb8=00000005
004fa8ec 8d79fd lea edi,[ecx-0x3]
ds:0109ea06=????????
004fa8ef 897c241c mov [esp+0x1c],edi
ss:011c9407=????????
004fa8f3 83ff08 cmp edi,0x8
004fa8f6 0f87f4000000 jnbe LDOB::FContains+0x140
(004fa9f0)
004fa8fc ff24bd3caa4f00
ds:0012cd60=00408248
jmp dword ptr [LDOB::FContains+0x18c
(004faa3c)+edi*4]
004fa903 8b5304 mov edx,[ebx+0x4]
ds:0109ea06=????????
004fa906 8b0caa mov ecx,[edx+ebp*4]
ds:00000000=????????
*----> Stack Back Trace <----*
FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name
0012aca8 0046718a 0012acc4 00000041 00000005 0012acd0
admin!LDOB::FContains [omap] (FPO: [EBP 0x0012cd60] [4,167,4])
0012b0ec 0051812f 00000000 0012cd60 00518315 0012b550
admin!CServerInfoMisc::FKillActive (FPO: [0,267,1])
0012b0f8 00518315 0012b550 0012cd60 0012b550 004b0a4b
admin!CBaseSheet::FNotify (FPO: [1,0,2])
0012b108 004b0a4b 0000004e 00000000 0012b550 000b042c
admin!CBaseSheet::LDlgProc (FPO: [3,0,2])
0012b3b4 00513c54 0000004e 00000000 0012b550 007708ec
admin!CAttrDialog::LDlgProc (FPO: [EBP 0x000b042c] [3,163,4])
0012b3d0 00518231 000b042c 0000004e 00000000 0012b550
admin!CBaseDialog::LDlgProcStatic (FPO: [4,0,3])
0012b41c 71044841 000b042c 00000000 0012b45c 77e7202c
admin!CBaseSheet::LDlgProcPageStatic (FPO: [4,0,2])
000b042c 00000000 00000000 00000000 00000000 00000000
COMCTL32!ImageList_DrawIndirect
CAUSE
=====
The Microsoft Exchange Server Administrator program fails to initialize a memory
pointer. When this uninitialized pointer is being referenced, the Admin.exe
process causes an access violation and terminates.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
File Name Version
----------------------
Admin.exe 5.5.2402.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 2.
Additional query words: crash hang AV
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Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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