Q193221: XADM: Per-Entity MTA Counters Not Working After Upgrade

Article: Q193221
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5,5.5 SP1
Operating System(s): 
Keyword(s): exc55sp2fix exc5 exc55 exc55sp1
Last Modified: 23-FEB-2000

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The information in this article applies to:

- Microsoft Exchange Server, versions 5.0, 5.5, 5.5 SP1 
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SYMPTOMS
========

When you use Performance Monitor to monitor the throughput of a system, the
following counters do not work when you upgrade a server from Exchange Server
version 4.0:

- Receive msgs/sec

- Send msgs/sec

- Receive bytes/sec

- Send bytes/sec

CAUSE
=====

This issue is caused by a bug introduced in the message transfer agent (MTA) in
versions 5.0 and 5.5.

RESOLUTION
==========

Exchange Server 5.5
-------------------

To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:

  Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack


The English version of this fix should have the following file attributes or
later:

  Component: Message Transfer Agent

  File Name      Version
  -------------------------
  Dbserver.sch   5.5.2331.0
  Dcprods.cat    5.5.2331.0
  Ems_rid.dll    5.5.2331.0
  Emsmta.exe     5.5.2331.0
  Info4log.cfg   5.5.2331.0
  Infodlog.cfg   5.5.2331.0
  Infollog.cfg   5.5.2331.0
  Infotlog.cfg   5.5.2331.0
  Mtacheck.exe   5.5.2331.0
  Mtamsg.dll     5.5.2331.0
  P2.xv2         5.5.2331.0
  X400om.dll     5.5.2331.0
  X400omv1.dll   5.5.2331.0

STATUS
======

Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5. This problem was first corrected in Exchange Server 5.5
Service Pack 2.



Additional query words:

======================================================================
Keywords          : exc55sp2fix exc5 exc55 exc55sp1 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2 kbExchange550SP1
Version           : winnt:5.0,5.5,5.5 SP1
Issue type        : kbbug
Solution Type     : kbfix

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