Article: Q193350
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0
Operating System(s):
Keyword(s): kberrmsg kbui kbimu
Last Modified: 12-AUG-1999
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The information in this article applies to:
- Microsoft Encarta Virtual Globe 99, version 1.0
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SYMPTOMS
========
When you click the Favorites menu while you are running Encarta Virtual Globe
99, you may receive the following error message:
Unable to locate Favorites Folder. Creating new one.
NOTE: If you are running Encarta Virtual Globe 99 on a Microsoft Windows NT-based
computer, you do not receive this error message.
CAUSE
=====
This behavior can occur if you delete the Encarta Virtual Globe Favorites folder
while you are running Encarta Virtual Globe.
RESOLUTION
==========
To resolve this issue, click OK. A new Favorites folder is created.
MORE INFORMATION
================
By default, Encarta Virtual Globe 99 stores any Favorites you add in the
following folder:
Program Files\Microsoft Reference\Encarta Virtual Globe 99\Favorites
Additional query words: multi multi-media media mm world atlas evg
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Keywords : kberrmsg kbui kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaVirtGlobe99
Version : WINDOWS:1.0
Issue type : kbprb
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