Article: Q194505
Product(s): Microsoft Exchange
Version(s): winnt:5.5,5.5 SP1
Operating System(s):
Keyword(s): exc55sp2fix exc55 exc55sp1
Last Modified: 22-DEC-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, versions 5.5, 5.5 SP1
-------------------------------------------------------------------------------
SYMPTOMS
========
When you use the Microsoft information store version 5.5.2402.0 or later, and
message contains an 8-bit subject, it may be returned with a non-delivery report
(NDR). If the message is delivered to users on the same server, this never
happens.
CAUSE
=====
There was a failure in mapping the 8-bit character string to a wide- character
(Unicode) string.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Information Store
File Name Version
-----------------------
Gapi32.dll 5.5.2410.0
Mdbmsg.dll 5.5.2410.0
Store.exe 5.5.2410.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
Additional query words:
======================================================================
Keywords : exc55sp2fix exc55 exc55sp1
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2 kbExchange550SP1
Version : winnt:5.5,5.5 SP1
Issue type : kbbug
Solution Type : kbfix
=============================================================================