Article: Q194603
Product(s): Microsoft Mail For PC Networks
Version(s): WINDOWS:3.2,3.5
Operating System(s):
Keyword(s):
Last Modified: 20-MAY-2002
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The information in this article applies to:
- Microsoft Mail for PC Networks, versions 3.2, 3.5
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SYMPTOMS
========
When either the Windows NT multitasking message transfer agent (MMTA) or the
OS/2 MMTA is transferring mail using X.25 connections, you may see the following
error message in the session log.
No recipient found while building the mailing list.
The External program may stop responding (hang). If this occurs, it may be
necessary to restart the computer the External program is running on, and
restart External.exe.
RESOLUTION
==========
A supported fix that corrects this problem is now available from Microsoft, but
has not been fully regression-tested and should be applied only to systems
experiencing this specific problem.
To resolve this problem, contact Microsoft Product Support Services to obtain the
fix. For a complete list of Microsoft Product Support Services phone numbers and
information on support costs, please go to the following address on the World
Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
The English version of this fix should have the following file attributes or
later:
File Name Version
----------------------
External.exe 3.5.27
This hotfix has been posted to the following Internet location as Exty2k.exe:
ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Mail for PC Networks
versions 3.2 and 3.5.
Additional query words:
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Keywords :
Technology : kbMailSearch kbZNotKeyword3 kbMailPCN320 kbMailPCN350
Version : WINDOWS:3.2,3.5
Issue type : kbbug
Solution Type : kbfix
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