Q195038: XFOR: Read Receipts Translated to Delivery Receipts

Article: Q195038
Product(s): Microsoft Exchange
Version(s): winnt:4.0,5.0,5.5
Operating System(s): 
Keyword(s): exc4 exc5 exc55
Last Modified: 19-DEC-1999

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The information in this article applies to:

- Microsoft Exchange Server, versions 4.0, 5.0, 5.5 
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SYMPTOMS
========

Read receipts are not supported in RFC 822 (Basic SMTP Mail). In Exchange Server
5.5 and 5.5 Service Pack 1, if a user marks a message for a read receipt,
Exchange Server changes the read receipt request to a delivery receipt request,
but the delivery receipt is never delivered.

This is an attempt at best-effort delivery. Since read receipts are not
supported, the next-best alternative is to supply a delivery receipt. If you
look at the message in the receiver's Inbox, the message is marked for delivery
receipt, but the delivery receipt is never delivered.

STATUS
======

Microsoft has confirmed this to be a problem in Exchange Server version 5.5
Service Pack 1.

Additional query words:

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Keywords          : exc4 exc5 exc55 
Technology        : kbExchangeSearch kbExchange500 kbExchange550 kbExchange400 kbZNotKeyword2
Version           : winnt:4.0,5.0,5.5
Hardware          : x86
Issue type        : kbbug
Solution Type     : kbpending

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