Article: Q195215
Product(s): Microsoft Exchange
Version(s): winnt:5.0,5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 17-DEC-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, versions 5.0, 5.5
-------------------------------------------------------------------------------
SYMPTOMS
========
Outbound SMTP messages from the Internet Mail Service may contain 8-bit data in
the message body, even though the Internet Mail Service is configured to use
UUENCODE and the US-ASCII character set.
CAUSE
=====
The 8-bit data should be mapped to the 7-bit equivalents. Outlook 98 introduces
a property that incorrectly signals the Internet Mail Service to use the
ISO8859-1 character set, instead of US-ASCII.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Store
File Name Version
-------------------------
Store.exe 5.5.2438.0
Mdbmsg.dll 5.5.2438.0
Gapi32.dll 5.5.2438.0
Store.exe 5.0.1461.75
Mdbmsg.dll 5.0.1461.75
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
versions 5.0 and 5.5.
MORE INFORMATION
================
The Internet Mail Service will encode outbound mail according to the following
criterion:
- If the Internet Mail Service is configured as MIME, the Internet Mail Service
encodes the 8-bit data in either base64 or quoted printable.
- If the Internet Mail Service is configured to send UUENCODE and the outbound
character set specified is US-ASCII, then the Internet Mail Service will take
the 8-bit data and match it to the closest 7-bit equivalent.
- If the Internet Mail Service is configured to send UUENCODE with the outbound
character set specified as ISO-8859-1, then the 8-bit data should be left in
the body of the message.
Additional query words:
======================================================================
Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange500 kbExchange550 kbZNotKeyword2
Version : winnt:5.0,5.5
Issue type : kbbug
Solution Type : kbfix
=============================================================================