Article: Q195304
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55sp2fix
Last Modified: 17-DEC-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
The Microsoft Exchange PROFS Connector may stop delivering messages and the
Lsdiavm.exe process may terminate and display a Dr. Watson error message.
With the proper Windows NT and Exchange Server symbols installed, you should see
a debug call stack like the following:
FramePtr RetAddr Param1 Param2 Param3 Function Name
0012fd24 002d4131 00711ae0 00711ef0 0012fd54
LSVMHC!ZIP5Data::writeCRNptrs+0x36
0012fda4 002d337e 00711ef0 0070a4e0 0012fde0
LSVMHC!ZIP5Data::buildCRON+0x1e1
0012fde8 00406f82 0070a4e0 00c1a498 00c1a270
LSVMHC!ZIP5Data::build+0xee
0012fed8 0040507f 0070a4e0 00c1a270 00000000 LSDIAVM!sendZIP5+0x182
0012ff08 00404e1d 00404350 00000000 00000000
LSDIAVM!outputZIP5+0x24f(...)
0012ff0c 00404350 00000000 00000000 00000000 LSDIAVM!outputVM+0xd
0012ff20 004039d3 00000000 00000000 007074b4
LSDIAVM!transformDIAtoOVM+0x30
0012ff34 1000739d 00000000 0040cb40 007075c0
LSDIAVM!DIAOVMHandleInQItem+0x73
0012ff50 00401c30 0070a380 77f64a89 00140548
LSCPS!EventManager::process+0x11d
0012ff6c 004013bc 0040b8ef 00000004 00700180
LSDIAVM!runApp+0x380(...)
0012ff70 0040b8ef 00000004 00700180 00700350 LSDIAVM!main+0x1c
0040cb40 00000000 00000000 00000000 00000000
LSDIAVM!mainCRTStartup+0xff(...)
CAUSE
=====
A string buffer was read past its boundary into unknown memory.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Exchange PROFS Connector
File Name Version
------------------------
Lsdiavm.exe 5.5.2443.0
Lsvmhc.dll 5.5.2443.0
LSCPS.DLL 5.5.2443.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
Additional query words:
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Keywords : exc55sp2fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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