Q195669: DNS: System Error 13 When Starting DNS Service

Article: Q195669
Product(s): Microsoft Windows NT
Version(s): WinNT:4.0
Operating System(s): 
Keyword(s): 
Last Modified: 10-AUG-2001

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The information in this article applies to:

- Microsoft Windows NT Server version 4.0 
- Microsoft Windows NT Server, Enterprise Edition version 4.0 
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SYMPTOMS
========

After applying Service Pack 4 for Windows NT, your DNS service may fail to start
with the following error:

  System error 13 has occurred. The data is invalid.

The following events will be logged in the System Event Log:

  Event ID: 7023
  Description:
  The Microsoft DNS server service terminated with the following error:
  The data is invalid.

  Event ID: 1501
  Description:
  DNS server could not parse database file <file name> for Zone <Zone
  name>.

  Event ID: 1503
  Description:
  DNS server could not parse the database file <file name> line <line
  number>.

CAUSE
=====

This problem is because there is an invalid HINFO record in the zone file.

RESOLUTION
==========

To resolve this problem, correct the HINFO record.

MORE INFORMATION
================

RFC 1034 stated that an HINFO record requires two strings.

Example of Invalid HINFO Record:

  Test     IN      HINFO   "WWW Server"

Example of Valid HINFO Record:

  Test     IN      HINFO   "WWW Server"   "Customer Sites"

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Keywords          :  
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version           : WinNT:4.0
Issue type        : kbprb

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