Article: Q195749
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:97
Operating System(s):
Keyword(s): kberrmsg kbinterop kbimu
Last Modified: 15-NOV-2000
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The information in this article applies to:
- Microsoft Bookshelf 98 for Windows
- Microsoft Bookshelf 99
- Microsoft Word 97 for Windows
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SYMPTOMS
========
When you attempt to use the Define feature in Microsoft Word 97, you may receive
the following error message:
Word cannot find or run the application.
CAUSE
=====
This behavior can occur if all of the following conditions are true:
- You install Microsoft Bookshelf 99 over an existing version of Microsoft
Bookshelf 98 for Windows.
- When Bookshelf 99 Setup prompts you to remove the existing 98 version, you
choose to keep the existing version.
- After Bookshelf 99 Setup is complete, you remove Bookshelf 99.
RESOLUTION
==========
To resolve this issue, remove Bookshelf 98, and then reinstall Bookshelf 99.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products listed at
the beginning of this article.
Additional query words: multi multi-media media mm word97 off97
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Keywords : kberrmsg kbinterop kbimu
Technology : kbWordSearch kbWord97 kbWord97Search kbHomeMMsearch kbZNotKeyword2 kbBookshelfSearch kbBookShelf1998 kbBookShelf1999
Version : WINDOWS:97
Issue type : kbbug
Solution Type : kbnofix
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