Article: Q195985
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55sp2fix exc55
Last Modified: 22-DEC-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you move a user in the Microsoft Exchange Server Administrator program, the
move may fail and the following error message is displayed.
Client Operation Failed 80004005-0501-80004005
CAUSE
=====
The data in the mailbox is moved through a buffer in memory. If a property's
data straddled a buffer, there was a chance that the property would be changed
to PT_NULL and memory allocated for the property could not be freed.
This caused the failure in move user.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For more information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Information Store
File Name Version
-----------------------
Gapi32.dll 5.5.2435.0
Mdbmsg.dll 5.5.2435.0
Store.exe 5.5.2435.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server 5.5
Service Pack 1.
Additional query words:
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Keywords : exc55sp2fix exc55
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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