Article: Q196664
Product(s): Microsoft Exchange
Version(s): WinNT:5.5
Operating System(s):
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-SEP-1999
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, version 5.5
-------------------------------------------------------------------------------
SYMPTOMS
========
An Administrator attempts to recalculate routing, but the action never finishes.
The Mad.exe process is seen to be using approximately 100% of the CPU.
CAUSE
=====
A logic error in the code which generates an ELSE leg of the Gateway Routing
Table (GWART) causes the recalculation to loop.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Message Transfer Agent (MTA)
File Name Version
-------------------------
Dbserver.sch 5.5.2510.0
Dcprods.cat 5.5.2510.0
Ems_rid.dll 5.5.2510.0
Emsmta.exe 5.5.2510.0
Info4log.cfg 5.5.2510.0
Infoblog.cfg 5.5.2510.0
Infodlog.cfg 5.5.2510.0
Infollog.cfg 5.5.2510.0
Infotlog.cfg 5.5.2510.0
Mtacheck.exe 5.5.2510.0
Mtamsg.dll 5.5.2510.0
P2.xv2 5.5.2510.0
X400om.dll 5.5.2510.0
X400omv1.dll 5.5.2510.0
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.
Additional query words: RID GWART
======================================================================
Keywords : exc55 EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : WinNT:5.5
Issue type : kbbug
Solution Type : kbfix
=============================================================================