Article: Q197664
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:; :
Operating System(s):
Keyword(s): kbtool kbimu
Last Modified: 27-OCT-2000
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The information in this article applies to:
- Microsoft Encarta Encyclopedia 99
- Microsoft Encarta Encyclopedia 2000
- Microsoft Encarta Encyclopedia Deluxe 2001 for Windows
- Microsoft Encarta Encyclopedia Standard 2001 for Windows
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SYMPTOMS
========
When you attempt to view the Microsoft Multimedia Catalog included with Encarta
Encyclopedia, your Web browser may start, but the browser window may be empty.
CAUSE
=====
This behavior can occur if you are using an older version of Microsoft Internet
Explorer.
RESOLUTION
==========
To resolve this issue, obtain and install Internet Explorer version 3.02 or
later.
The latest version of Internet Explorer is available as a free download from the
following Microsoft Web site:
http://www.microsoft.com/windows/ie/download/default.htm
Additional query words: multi multi-media media mm enc99 mmcat
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Keywords : kbtool kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaEncycSearch kbEncartaEnCyc2000 kbEncartaEnCyc1999
Version : WINDOWS:; :
Issue type : kbprb
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