Article: Q199015
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0
Operating System(s):
Keyword(s): kberrmsg kbimu
Last Modified: 30-JAN-1999
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The information in this article applies to:
- Microsoft Bookshelf 99
- Microsoft Encarta Encyclopedia 99
- Microsoft Encarta Reference Suite 99
- Microsoft Encarta Virtual Globe 99, version 1.0
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SYMPTOMS
========
If you attempt to switch to Microsoft Bookshelf 99 or Microsoft Encarta
Encyclopedia 99 when you are running a Virtual Flight in Microsoft Encarta
Virtual Globe 99, you may experience one of the following symptoms:
- You may receive the following error message on a blue screen:
Error Reading CD-ROM in Drive <cd-rom>:
where <cd-rom> is the drive letter of your CD-ROM drive.
- You may be alternately prompted to insert the "Installation and Resources"
disc and the "Encarta Virtual Globe 99" disc into your CD-ROM drive.
CAUSE
=====
This behavior can occur if you do not quit the Virtual Flight before you attempt
to switch to Bookshelf 99 or Encarta Encyclopedia 99.
RESOLUTION
==========
To resolve this issue, click Flights Home Page to return to the Virtual Flights
home page before you attempt to switch to Bookshelf 99 or Encarta Encyclopedia
99.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Encarta Virtual Globe
99, version 1.0.
Additional query words: 1.00 multi multi-media media mm world atlas evg
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Keywords : kberrmsg kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbBookshelfSearch kbEncartaEncycSearch kbBookShelf1999 kbEncartaEnCyc1999 kbEncartaReference99 kbEncartaVirtGlobe99
Version : WINDOWS:1.0
Issue type : kbbug
Solution Type : kbpending
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