Article: Q199964
Product(s): Microsoft Exchange
Version(s): ; WINDOWS:95,98
Operating System(s):
Keyword(s):
Last Modified: 22-JUN-2001
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The information in this article applies to:
- Microsoft Outlook 97, on platform(s):
- the operating system: Microsoft Windows 95
- the operating system: Microsoft Windows 98
- Microsoft Outlook 98, on platform(s):
- the operating system: Microsoft Windows 95
- the operating system: Microsoft Windows 98
- Microsoft Outlook 2000, on platform(s):
- the operating system: Microsoft Windows 95
- the operating system: Microsoft Windows 98
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
When you attempt to access the Delegate tab in the Microsoft Outlook client, you
may receive the following error message:
The Delegate page is not available. Unable to access Outlook folder.
CAUSE
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This error may be caused by a corrupt Exchange Server mailbox.
WORKAROUND
==========
To work around this problem, do the following:
1. Download all the information in the mailbox to a .pst file (personal folder)
by changing the delivery location in the properties for the Exchange Server
service.
2. Remove the corrupt mailbox using the Exchange Server Admin program and create
a new Exchange Server mailbox.
3. Mail from the personal folders can be uploaded to the server again by
manually dragging the messages back to the mailbox folders.
Additional query words: 8.0 8.01 8.02 8.03 8.04 8.5 9.0
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Keywords :
Technology : kbOutlookSearch kbOutlook97Search kbZNotKeyword3
Version : :; WINDOWS:95,98
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