Article: Q200364
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP4
Operating System(s):
Keyword(s): kbdocfix
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition
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SYMPTOMS
========
When using the NetWare 4.5 client (this client is Windows Terminal Server
aware), the user's HOME path environment is not passed to the operating system.
Many login scripts rely on this variable.
CAUSE
=====
When you use the Windows NT client v 4.5 and initiate a Terminal Server
connection through Windows 95 or Windows NT Terminal Server Client, the login is
sucessful but the HOME_PATH variable is not set. This variable should be set to
the same path that is set for the user's Terminal Server home directory. In
addition, the Terminal Server profile path is not read.
Novell cannot address this issue until the new fields are made avilable to them
through an API call. Currently, the API does not exist.
RESOLUTION
==========
A supported fix is now available from Microsoft, but it is only intended to
correct the problem described in this article and should be applied only to
systems experiencing this specific problem. This fix may receive additional
testing at a later time, to further ensure product quality. Therefore, if you
are not severely affected by this problem, Microsoft recommends that you wait
for the next Windows NT Server 4.0, Terminal Server Edition that contains this
fix.
To resolve this problem immediately, contact Microsoft Product Support Services
to obtain the fix. For a complete list of Microsoft Product Support Services
phone numbers and information about support costs, please go to the following
address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
NOTE: In special cases, charges that are normally incurred for support calls may
be canceled, if a Microsoft Support Professional determines that a specific
update will resolve your problem. Normal support costs will apply to additional
support questions and issues that do not qualify for the specific update in
question.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition.
MORE INFORMATION
================
The third-party products discussed in this article are manufactured by vendors
independent of Microsoft; we make no warranty, implied or otherwise, regarding
these products' performance or reliability.
Additional query words:
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Keywords : kbdocfix
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServSearch
Version : winnt:4.0,4.0 SP4
Issue type : kbbug
Solution Type : kbpending
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