Q200490: XADM: Installing Exchange Server 5.5 SP1 on a Cluster

Article: Q200490
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP1
Operating System(s): 
Keyword(s): exc55sp1
Last Modified: 11-JUN-2002

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The information in this article applies to:

- Microsoft Exchange Server, version 5.5 SP1 
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:

  Q256986 Description of the Microsoft Windows Registry

SUMMARY
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Installing Exchange Server 5.5 Service Pack 1 (SP1) on a computer running
clustering services provided by Windows NT 4.0 Service Pack 4 (SP4) release
candidate is not recommended. Setup may not work because the IrpStackSize
parameter is too small.

MORE INFORMATION
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If the following entry is created in the Windows NT application event log during
installation of Exchange Server 5.5 SP1, you can use a workaround to run
clustering services and SP1.

  ID: 2011
  Source: srv
  The server's configuration parameter "irpstacksize" is too small for the
  server to use a local device. Please increase the value of this parameter.

The workaround is to increase the value of the IrpStackSize parameter.

WARNING: If you use Registry Editor incorrectly, you may cause serious problems
that may require you to reinstall your operating system. Microsoft cannot
guarantee that you can solve problems that result from using Registry Editor
incorrectly. Use Registry Editor at your own risk.

- If the following DWORD key exists in the registry, increase the current value
  by one.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\
  Lanmanserver\Parameters\IrpStackSize

- If this registry key does not exist, add it to the registry, and set the
  value to 6.

Additional query words:

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Keywords          : exc55sp1 
Technology        : kbExchangeSearch kbZNotKeyword2 kbExchange550SP1
Version           : winnt:5.5 SP1
Issue type        : kbinfo

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