Article: Q201220
Product(s): Microsoft Automap
Version(s): WINDOWS:1.0,98
Operating System(s):
Keyword(s): kberrmsg kbinterop kbtool kbimu
Last Modified: 08-MAY-1999
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The information in this article applies to:
- Microsoft Expedia Trip Planner 98, version 98
- Microsoft Expedia Streets 98, version 98
- Microsoft Expedia Streets 98 Deluxe, version 1.0
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SYMPTOMS
========
When you click GPS on the Tools menu in one of the programs listed at the
beginning of this article, you may receive the following error message:
The Application could not find a GPS on your system. Check to ensure that
your reciever is attached properly.
CAUSE
=====
This behavior can occur if the following conditions are true:
- You run the program on a Microsoft Windows 95-based computer.
- Infrared Support for Windows 95 is installed on the computer.
RESOLUTION
==========
To resolve this issue, remove the Infrared Communications Driver. To do this,
follow these steps:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Add/Remove Programs.
3. On the Install/Uninstall tab, click "Infrared Support for Windows 95 version
2.0", and then click Add/Remove.
4. Follow the instructions on the screen to remove Infrared Support for Windows
95.
NOTE: When you remove Infrared Support for Windows 95, you may disable
communication with certain hardware devices.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: 1.00 multi multi-media media mm irda auto-map amap
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Keywords : kberrmsg kbinterop kbtool kbimu
Technology : kbHomeProdSearch kbExpediaSearch kbExpediaStreets98 kbExpediaStreets98del kbExpediaTripPlanner98
Version : WINDOWS:1.0,98
Issue type : kbbug
Solution Type : kbpending
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