Article: Q209483
Product(s): Word 97 for Windows
Version(s): WINDOWS:97; winnt:4.0
Operating System(s):
Keyword(s): kbdta word8 word97
Last Modified: 01-JUN-2001
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The information in this article applies to:
- Microsoft Word 97 for Windows
- the operating system: Microsoft Windows NT 4.0
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SYMPTOMS
========
When you print a Word document containing text in text boxes on a
Hewlett-Packard LaserJet printer, the document print file may be very large and
the document prints slowly.
CAUSE
=====
This is a known problem with the Hewlett-Packard LaserJet printer drivers
shipped with Microsoft Windows NT 4.0.
RESOLUTION
==========
To resolve this problem, download and install the latest Hewlett-Packard
LaserJet printer driver available for your printer. To download the latest
Hewlett-Packard printer driver, please visit the following Hewlett-Packard Web
address:
http://www.hp.com
For information about how to contact Hewlett-Packard, click the appropriate
article number below to view the article in the Microsoft Knowledge Base:
Q65416 Hardware and Software Third-Party Vendor Contact List, A-K
Q60781 Hardware and Software Third-Party Vendor Contact List, L-P
Q60782 Hardware and Software Third-Party Vendor Contact List, Q-Z
MORE INFORMATION
================
When you print using a Hewlett-Packard LaserJet printer driver, font information
for the text is usually downloaded to the printer. However, the shipped
Hewlett-Packard LaserJet printer drivers cannot understand a text box, so the
printer driver converts it to a bitmap. The bitmap causes the increased file
size and the slower than normal printing of the document.
Additional query words: hp hplj laser jet
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Keywords : kbdta word8 word97
Technology : kbWordSearch kbOSWinSearch kbWord97 kbWord97Search kbOSWinNT400 kbZNotKeyword2 kbOSWinNTSearch
Version : WINDOWS:97; winnt:4.0
Issue type : kbbug
Solution Type : kbnofix
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