Article: Q214624
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbWinNT400sp5fix
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Server, Enterprise Edition version 4.0
- Microsoft Windows NT Workstation version 4.0
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SYMPTOMS
========
When the SPX protocol is used with a network adapter driver that is NDIS 4.0
compliant, a STOP 0xA error message may be displayed in Ndis.sys.
CAUSE
=====
This problem occurs because the Nwlnkspx.sys driver allocates its own NDIS
packets. It does not call the NDIS library routines that allocate NDIS packets
for protocol drivers. Because Nwlnkspx.sys allocates its own packets, it does
not initialize reserved fields in the NDIS packet structure used primarily by
NDIS 4.0-compliant adapter drivers.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/Windows/ServicePacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
WORKAROUND
==========
To work around this problem, obtain the latest driver from the vendor of your
network adapter.
-or-
Revert to the NDIS 3.0 driver provided by the vendor of your network adapter.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT version 4.0. This
problem was first corrected in Windows NT version 4.0 Service Pack 5.
Additional query words: n100nt.sys, hptxnt.sys, stop 0x0000000a, 4.0, e100b.sys, ndis, intel etherexpress IRQL_NOT_LESS_OR_EQUAL
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Keywords : kbWinNT400sp5fix
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbWinNTSEnt400 kbWinNTS400search kbWinNTS400
Version : winnt:4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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