Article: Q214686
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55sp1 exc55sp2 EXC55SP3Fix
Last Modified: 30-SEP-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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NEEDS SP1/2 IN APPLIES TO
SYMPTOMS
========
When you use the Windows NT Performance counters for the MSExchangeMTA object
with Oldest Message Queued counter and a specific instance, the counter may
indicate a lapsed time for a queue that has no messages currently waiting.
CAUSE
=====
The Microsoft Exchange message transfer agent (MTA) may not properly update the
counter when the MTA is started, or after the last message has been deleted.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Message Transfer Agent (MTA)
+---------------------------+
| File name | Version |
+---------------------------+
| Dbserver.sch | 5.5.2510.0 |
+---------------------------+
| Dcprods.cat | 5.5.2510.0 |
+---------------------------+
| Ems_rid.dll | 5.5.2510.0 |
+---------------------------+
| Emsmta.exe | 5.5.2510.0 |
+---------------------------+
| Info4log.cfg | 5.5.2510.0 |
+---------------------------+
| Infodlog.cfg | 5.5.2510.0 |
+---------------------------+
| Infollog.cfg | 5.5.2510.0 |
+---------------------------+
| Infotlog.cfg | 5.5.2510.0 |
+---------------------------+
| Mtacheck.exe | 5.5.2510.0 |
+---------------------------+
| Mtamsg.dll | 5.5.2510.0 |
+---------------------------+
| P2.xv2 | 5.5.2510.0 |
+---------------------------+
| X400om.dll | 5.5.2510.0 |
+---------------------------+
| X400omv1.dll | 5.5.2510.0 |
+---------------------------+
The fix can be applied to computers running Exchange Server 5.5 Service Pack 2.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5, 5.5 Service Pack 1, and 5.5 Service Pack 2. This problem was first
corrected in Exchange Server 5.5 Service Pack 3.
MORE INFORMATION
================
Steps to Reproduce the Problem
------------------------------
1. Install Exchange Server 5.5, and send no messages.
2. Start Performance Monitor, and select the MSExchangeMTA Connections object,
the Microsoft Private MDB instance, and Oldest Message Queued counter.
-or-
1. Start the MTA with a connector in which no messages are queued or to which no
messages will be routed.
2. Start Performance Monitor, and select the MSExchangeMTA Connections object,
the <connector in step 1> the connector instance, and Oldest Message
Queued counter.
The server will show a time elapsing for every queue without a message that has
not experienced any message flow since the MTA has started.
Additional query words:
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Keywords : exc55sp1 exc55sp2 EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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