Article: Q215368
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP1
Operating System(s):
Keyword(s): exc55sp1 EXC55SP3Fix
Last Modified: 01-OCT-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5 SP1
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SYMPTOMS
========
When you use Microsoft Exchange Server 5.5 Service Pack 1 with HP Openmail, you
may experience content conversion problems with the Exchange Message Transfer
Agent (MTA) under the following circumstances:
- A message was sent from Exchange Server 5.5 Service Pack 1 to an Openmail
user with delivery and read receipts.
- The sender receives the delivery receipt.
- The recipient reads the message.
- The recipient of the original message receives an NDR to their read receipt:
Message corruption detected.
MSEXCH:MSExchangeMTA:<sitename>:<servername>
The sender of the original message never receives the read receipt for their
message.
The Exchange Server computer will also log a 210 content conversion error with
conversion error 4101 when this problem occurs.
CAUSE
=====
The Exchange Server MTA was not handling the read receipt correctly.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Message Transfer Agent (MTA)
+---------------------------+
| File name | Version |
+---------------------------+
| Dbserver.sch | N/A |
+---------------------------+
| Dcprods.cat | N/A |
+---------------------------+
| Ems_rid.dll | 5.5.2512.0 |
+---------------------------+
| Emsmta.exe | 5.5.2512.0 |
+---------------------------+
| Info4log.cfg | N/A |
+---------------------------+
| Infoblog.cfg | N/A |
+---------------------------+
| Infodlog.cfg | N/A |
+---------------------------+
| Infollog.cfg | N/A |
+---------------------------+
| Infotlog.cfg | N/A |
+---------------------------+
| Mtacheck.exe | 5.5.2512.0 |
+---------------------------+
| Mtamsg.dll | 5.5.2512.0 |
+---------------------------+
| P2.xv2 | N/A |
+---------------------------+
| X400om.dll | 5.5.2512.0 |
+---------------------------+
| X400omv1.dll | 5.5.2512.0 |
+---------------------------+
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.
Additional query words: 210 metamorf
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Keywords : exc55sp1 EXC55SP3Fix
Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP1
Version : winnt:5.5 SP1
Issue type : kbbug
Solution Type : kbfix
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