Q216108: Memory Leak and STOP Screens Using Intermediate NDIS Drivers

Article: Q216108
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s): 
Keyword(s): _IK
Last Modified: 08-MAY-2002

-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Windows NT Server version 4.0, Terminal Server Edition 
-------------------------------------------------------------------------------

SYMPTOMS
========

When intermediate (layered) NDIS miniport drivers are in use on Windows NT
Server 4.0, Terminal Server Edition, you may experience one or both of the
following:

- A memory leak in kernel nonpaged pool memory. Over time, memory may be
  depleted to the point where system stability is compromised.

- You may receive the following blue-screen STOP error message with parameters
  that indicate the bad instruction is in the Ndis.sys driver:

  STOP: 0x0000000A (0x00000014, 0x00000002, 0x00000000, 0xFCBA1062)
  IRQL_NOT_LESS_OR_EQUAL (* Address fcba1062 has base at fcb95000 - NDIS.SYS)

CAUSE
=====

Intermediate drivers are typically add-ons that layer themselves over hardware
drivers as a filter to provide additional functionality, such as data encryption
or other value-added services. The Ndis.sys driver included in Windows NT 4.0
has been found to have some deficiencies when such intermediate drivers are
used.


RESOLUTION
==========

To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:

  Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS
======

Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition. This problem was first corrected in Windows NT Server 4.0,
Terminal Server Edition Service Pack 4.

Additional query words: 4.00

======================================================================
Keywords          : _IK 
Technology        : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version           : winnt:4.0
Hardware          : ALPHA x86
Issue type        : kbbug
Solution Type     : kbfix

=============================================================================