Article: Q221331
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbWinNT400sp5fix
Last Modified: 20-MAY-2002
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Windows NT Server version 4.0
-------------------------------------------------------------------------------
SYMPTOMS
========
The Routing and Remote Access Server (RRAS) computer may stop responding to
incoming calls after a while.
CAUSE
=====
This problem is caused by an insufficient buffer size problem in Kmddsp.tsp.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/Windows/ServicePacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
This hotfix has been posted to the following Internet location as Discfixi.exe
(x86) and Discfixa.exe (Alpha):
ftp://ftp.microsoft.com/bussys/winnt/winnt-public/fixes/usa/NT40/hotfixes-postSP4/Disc-fix/
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT version 4.0 Service Pack 5.
Additional query words: 4.00
======================================================================
Keywords : kbWinNT400sp5fix
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbWinNTS400
Version : winnt:4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
=============================================================================