Article: Q223052
Product(s): Microsoft Windows NT
Version(s): winnt:4.0 SP4
Operating System(s):
Keyword(s): kbWinNT400sp5fix
Last Modified: 10-AUG-2001
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0 SP4
- Microsoft Windows NT Workstation version 4.0 SP4
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SYMPTOMS
========
After Windows NT 4.0 Service Pack 4 is installed on Far East versions of Windows
NT, custom forms cannot be used. The custom form can be created and selected as
the default paper size; however, when you try to use it through WordPad or
Microsoft Word, it is not selected as the default.
CAUSE
=====
This problem does not occur on the English version of Windows NT. Localization
of Rasdd.dll and Rasddui.dll may have left default document settings
uninitialized.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Microsoft Windows NT
version 4.0. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT 4.0 Service Pack 5.
Additional query words: 4.00
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Keywords : kbWinNT400sp5fix
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search
Version : winnt:4.0 SP4
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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