Article: Q224174
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55 EXC55SP3Fix
Last Modified: 30-MAR-2001
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
In the Microsoft Exchange Server Administrator program, under Mailbox Resources,
you can check the size of a mailbox. If a mailbox exceeds 2 GB in size, the
Exchange Server Administrator program shows the size as being 2 GB. However, the
"Total no. Items" column correctly reflects the number of messages in the
mailbox.
CAUSE
=====
The Exchange Server information store does not report the correct size of the
mailbox back to the Exchange Server Administrator program when it exceeds 2 GB.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: Information Store
+-------------------------+
| File name | Version |
+-------------------------+
| Gapi32.dll | 5.5.2560.0 |
+-------------------------+
| Mdbmsg.dll | 5.5.2560.0 |
+-------------------------+
| Store.exe | 5.5.2560.0 |
+-------------------------+
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 3.
Additional query words:
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Keywords : exc55 EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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