Article: Q224327
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): EXC55SP3Fix
Last Modified: 08-MAY-2002
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
The Inetinfo process may stop responding (crash) with Active Server Pages (ASP)
Event ID 5. The text of the error message is:
Error: Unexpected error
CAUSE
=====
If correct symbols are installed, the call stack looks like the following:
FramePtr RetAddr Param1 Param2 Param3 Function Name
045ff4fc 6f0ae317 10d01408 000007de 10cb9008 CDO!EcDecompressData+0x1b8
045ff518 6f0d3782 00000000 10cb9008 0000066f CDO!EcHandleCompression+0x157
045ff560 6f0b301a 0000067f 00046c00 045ff584 CDO!TFILE::EcRead+0x1c2({...})
045ff584 6f0b316a 00000000 045ff5b0 045ff5aa CDO!IDXND::EcInstallChild+0x4a
045ff5bc 6f0b5d0a 045ff614 05bc97f8 045ff624 CDO!IDXND::EcSearchObject+0x8a
045ff5ec 6f0b7572 00000000 045ff614 05bc97f8 CDO!IDXRT::EcSearchTree+0x5a
045ff618 6f0b9144 05bc97f8 00000000 00000000 CDO!IDXRT::EcLoadObj+0x62
045ff660 6f0b902b 00000000 00000001 045ff6cc CDO!IDXRT::EcGetRestrictedRows+0x114
045ff678 6f0bf7e1 05bc97b8 00000001 045ff6cc CDO!IDXRT::EcGetRows+0x1b
045ff6d4 6f0bb8c7 00000000 05bc9780 00000000 CDO!BUSYMT::EcNextBusyItem+0x121
045ff774 6f0bb7eb 00000000 00000000 17cbe140 CDO!BUSYMT::EcGetNextInstance+0x77
045ff79c 6f0baedd 00000000 0000000a 7fffffff CDO!BUSYMT::EcReloadTable+0x36b
045ff7bc 6f08e502 7fffffff 045ff7e8 00000000 CDO!BUSYMT::EcGetRows+0xcd
045ff800 6fa9acd1 0d989868 7fffffff 00000000 CDO!CMTableOnSTable::QueryRows+0x92
045ff828 01c265a1 00000000 00000000 17e426a8 MAPI32!HrQueryAllRows+0x131
045ff894 01c25b50 045ff8d0 00000001 0000000b CDOHTML!CCalendarView::HrReadAppointments+0x1d1({...})
045ff9ac 766f6094 17e425f8 045f400c 045ffb5c CDOHTML!CCalendarView::RenderEvents+0x1d0({...}, {...})
045ffa78 01c1e282 05b70554 17e425f8 00000140 0x766f6094
045ffaa4 01c40b77 17e425f8 00000140 6b641458 CDOHTML!CComTypeInfoHolder::Invoke+0x52({...})
045ffacc 6b60d1e1 17e425f8 00000140 6b641458 CDOHTML!Invoke+0x37({...})
00000800 00000000 00000000 00000000 00000000 0x6b60d1e1
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server
version 5.5. For additional information, please see the following article in the
Microsoft Knowledge Base:
Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
The English version of this fix should have the following file attributes or
later:
Component: CDO
+------------------------+
| File name | Version |
+------------------------+
| Cdo.dll | 5.5.2579.0 |
+------------------------+
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 service pack 3. This problem was first corrected in Exchange Server
5.5 Service Pack 3.
Additional query words: cdo calender inetinfo asp 5
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Keywords : EXC55SP3Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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