Article: Q225212
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP4
Operating System(s):
Keyword(s): kbWinNT400sp5fixkbfixlist
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0, 4.0 SP4
- Microsoft Windows NT Workstation versions 4.0, 4.0 SP4
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SYMPTOMS
========
Your computer running Windows NT 4.0 Service Pack 4 may stop responding (hang)
and display the following STOP error message on a blue screen:
STOP 0x0000000a (0x00000006, 0x00000002, 0x00000000, 0xf1e63c2e)
IRQL_NOT_LESS_OR_EQUAL
NOTE: The fourth parameter may be different depending on your computer's
configuration.
CAUSE
=====
This problem occurs because TCP is sending 1 byte more than AFD is sending,
which causes the error message to be displayed.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or
the individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/windows/servicepacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0. This problem was
first corrected in Windows NT 4.0 Service Pack 5.
Additional query words:
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Keywords : kbWinNT400sp5fix kbfixlist
Technology : kbWinNTsearch kbWinNTWsearch kbWinNTW400 kbWinNTW400search kbWinNT400search kbWinNTW400sp4 kbWinNTSsearch kbWinNTS400sp4 kbWinNTS400search kbWinNTS400
Version : winnt:4.0,4.0 SP4
Hardware : ALPHA x86
Issue type : kbprb
Solution Type : kbfix
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