Q227598: Input Devices Do Not Work After Installing Windows Using SMS 1.2

Article: Q227598
Product(s): Microsoft Systems Management Server
Version(s): winnt:1.2
Operating System(s): 
Keyword(s): kbhw kbsetup kbHardware
Last Modified: 25-JUL-2001

This article discusses a Beta release of a Microsoft product. The 
information in this article is provided as-is and is subject to change
without notice.

No formal product support is available from Microsoft for this Beta 
product. For information about obtaining support for a Beta release, 
please see the documentation included with the Beta product files, or 
check the Web location from which you downloaded the release.
-------------------------------------------------------------------------------
The information in this article applies to:

- Microsoft Systems Management Server version 1.2 
-------------------------------------------------------------------------------

SYMPTOMS
========

After you install Windows 2000 using Systems Management Server 1.2 and you
restart the computer at the end of the installation, the pointing device (mouse)
and keyboard may stop functioning.

CAUSE
=====

This issue can occur because of the Kbstuff.sys driver that is installed by
Systems Management Server 1.2.

STATUS
======

This issue does not occur using Systems Management Server 2.0 or later.

Additional query words: trackball pointer glide pad

======================================================================
Keywords          : kbhw kbsetup kbHardware 
Technology        : kbSMSSearch kbSMS120
Version           : winnt:1.2
Hardware          : ALPHA x86
Issue type        : kbprb

=============================================================================