Article: Q230168
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s):
Last Modified: 11-JUN-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0, Terminal Server Edition
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IMPORTANT: This article contains information about modifying the registry. Before you modify the registry, make sure to back it up and make sure that you understand how to restore the registry if a problem occurs. For information about how to back up, restore, and edit the registry, click the following article number to view the article in the Microsoft Knowledge Base:
Q256986 Description of the Microsoft Windows Registry
SYMPTOMS
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When you use a third-party printer driver to print, no output is generated and
the server may stop responding (hang). When you print to a file, the resulting
file size is 0.
CAUSE
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This problem occurs because Windows NT Server 4.0, Terminal Server Edition does
not provide support for this type of extension.
RESOLUTION
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To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:
Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
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Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition. This problem was first corrected in Windows NT Server 4.0,
Terminal Server Edition, Service Pack 5.
MORE INFORMATION
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User-mode printer drivers can be used for modification of the data to be
printed. Other uses may be for additional security checks for submitting a print
job.
You can find out if a particular printer driver uses a user-mode printer driver
when you look into the registry under the following registry setting:
HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Print\Printers\<printer driver name>\PrinterDriverData
There should be a SPLUserModePrinterDriver entry with the name of the DLL file
containg the user-mode printer driver.
Additional query words: tse wts
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Keywords :
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServSearch
Version : winnt:4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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