Article: Q230907
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:1.0
Operating System(s):
Keyword(s): kbdisplay kbtool kbui kbimu
Last Modified: 25-JUN-2000
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The information in this article applies to:
- Microsoft Encarta 98 Research Organizer, version 1.0
- Microsoft Encarta 99 Research Organizer
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SYMPTOMS
========
When you export a project from Microsoft Encarta Research Organizer to a Rich
Text (.rtf) file, the file may not contain the images you selected.
CAUSE
=====
This behavior can occur if the following conditions are true:
- You are using Research Organizer on a Microsoft Windows 95 or Microsoft
Windows 98-based computer.
- Your video adapter is configured to use a High Color (16-bit) color palette.
RESOLUTION
==========
To work around this issue, change the Color Palette setting for your video
adapter. To do this:
1. Click Start, point to Settings, and then click Control Panel.
2. Double-click Display.
3. Click the Settings tab.
4. In the Colors or Color Palette box, click one of the following settings:
- 256 Colors
- True Color (24-bit)
- True Color (32-bit)
5. Click OK.
6. If you are prompted to restart your computer, do so.
STATUS
======
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
This problem was corrected in Encarta Research Organizer 2000.
MORE INFORMATION
================
The following table lists the bits-per-pixel and number of colors for common
color palettes in Windows.
+--------------------------------------------------------+
| Color Palette Name | Bits-per-pixel | Number of colors |
+--------------------------------------------------------+
| Standard VGA | 4-bit | 16 |
+--------------------------------------------------------+
| 256-Colors | 8-bit | 256 |
+--------------------------------------------------------+
| High Color | 16-bit | 65,536 |
+--------------------------------------------------------+
| True Color | 24-bit | 16,777,216 |
+--------------------------------------------------------+
| True Color | 32-bit | 16,777,216 |
+--------------------------------------------------------+
NOTE: The True Color (32-bit) color palette typically use only 24 bits for
displaying color and the remaining 8 bits for control or transparency
information.
Additional query words: 1.00 multi multi-media media mm image pictures
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Keywords : kbdisplay kbtool kbui kbimu
Technology : kbHomeProdSearch kbHomeMMsearch kbEncartaSearch kbEncartaResearchOrg98 kbEncartaResearchOrg99
Version : WINDOWS:1.0
Issue type : kbprb
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