Article: Q233349
Product(s): Microsoft Windows NT
Version(s): winnt:4.0
Operating System(s):
Keyword(s): kbWinNT4sp6fix
Last Modified: 16-MAY-2002
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The information in this article applies to:
- Microsoft Windows NT Server version 4.0
- Microsoft Windows NT Server version 4.0, Terminal Server Edition
- Microsoft Windows NT Server, Enterprise Edition version 4.0, used with:
- Microsoft Cluster Server
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SYMPTOMS
========
After you install Microsoft Windows NT 4.0 Service Pack 5 on a server computer
configured with Microsoft Cluster Server (MSCS), the cluster service logs the
following event in the System Event log every four hours:
Event 1015 No checkpoint record was found in the log file W:\MSCS\chkBC1.tmp,
the checkpoint file is invalid or was deleted.
The cluster servers are still working normal.
CAUSE
=====
The error event is unnecessarily logged every four hours. Occurrences of this
event at four hour intervals may be ignored and do not indicate a problem.
RESOLUTION
==========
Windows NT Server, Cluster Server, or Workstation 4.0
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To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the
individual software update. For information on obtaining the latest service
pack, please go to:
- http://www.microsoft.com/windows/servicepacks/
-or-
- Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
For information on obtaining the individual software update, contact Microsoft
Product Support Services. For a complete list of Microsoft Product Support
Services phone numbers and information on support costs, please go to the
following address on the World Wide Web:
http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS
Windows NT Server 4.0, Terminal Server Edition
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To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:
Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
WORKAROUND
==========
To work around this problem, check the Event Viewer prior to the four-hour
interval and see if you are receiving this event from a real cluster problem.
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT 4.0 and Windows NT
Server 4.0, Terminal Server Edition.
This problem was first corrected in Windows NT Server 4.0 Service Pack 6 and
Windows NT Server 4.0, Terminal Server Edition Service Pack 6.
Additional query words: Event ID 1015
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Keywords : kbWinNT4sp6fix
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTSEntSearch kbNTTermServSearch
Version : winnt:4.0
Hardware : ALPHA x86
Issue type : kbbug
Solution Type : kbfix
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