Article: Q233449
Product(s): Microsoft Home Multimedia Titles
Version(s): WINDOWS:
Operating System(s):
Keyword(s): kberrmsg kbtool kbimu
Last Modified: 06-AUG-2002
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Business Planner
-------------------------------------------------------------------------------
SYMPTOMS
========
When you attempt to start Personal Interviewer in Microsoft Business Planner,
you may return to the Business Planner home page.
NOTE: If you attempt to manually open the Personal Interviewer database (the
Msbp_pln.mdb file), you may receive the following error message:
You cannot use this name for the wizard file. Please choose another name.
CAUSE
=====
This behavior can occur if the Msbp_pln.mdb file is damaged.
RESOLUTION
==========
To resolve this issue, use the following methods.
Delete the Damaged Msbp_pln.mdb File
------------------------------------
To do this:
1. Click Start, point to Find, and then click "Files or Folders."
2. In the Named box, type "msbp_pln.mdb" (without the quotation marks).
3. In the "Look in" box, click My Computer, and then click Find Now.
4. In the list of found files, right-click the Msbp_pln.mdb file.
5. Click Delete, and then click Yes.
Copy a New Msbp_pln.mdb File to Your Hard Disk
----------------------------------------------
To do this:
1. Insert the Microsoft Office 2000 Disc 2 CD-ROM into your CD-ROM drive.
2. Click Start, point to Find, and then click "Files or Folders."
3. In the Named box, type "msbp_pln.mdb" (without the quotation marks).
4. In the "Look in" box, click your CD-ROM drive, and then click Find Now.
5. In the list of found files, right-click the Msbp_pln.mdb file, and then click
Copy.
6. Close the Find: Files Named Msbp_pln.mdb window.
7. Click Start, and then click Run.
8. In the Open box, type "profiles" (without the quotation marks), and then
click OK.
9. Double-click the <username> folder, where <username> is your
Microsoft Windows user name.
10. Double-click the Personal folder.
11. Right-click the Msbp2000 folder, and then click Paste.
Additional query words: msbp corrupt
======================================================================
Keywords : kberrmsg kbtool kbimu
Technology : kbHomeMMsearch kbBusPlanner
Version : WINDOWS:
Issue type : kbprb
=============================================================================