Article: Q234888
Product(s): Microsoft Windows 95.x Retail Product
Version(s): WINDOWS:95
Operating System(s):
Keyword(s): kbsetup kbtool kbui win95
Last Modified: 17-DEC-2000
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The information in this article applies to:
- Microsoft Windows 95
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SYMPTOMS
========
When you attempt to install the Character Map tool from the Add/Remove Programs
tool in Control Panel, Character Map is not on the list of installable tools.
The following tools may also be missing:
- Mouse Pointers
- Net Watcher
- Quick View
- System Monitor
- Windows 95 Tour
- Multilanguage Support
CAUSE
=====
This issue can occur if you installed Windows 95 from floppy disk. The tools
listed earlier in this article are available on the Windows 95 CD-ROM, but not
on the floppy disks.
RESOLUTION
==========
To work around this issue, follow the instructions listed in the following
article in the Microsoft Knowledge Base:
Q135315 CD-ROM Extras for Microsoft Windows 95 Upgrade
STATUS
======
This behavior is by design.
Additional query words:
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Keywords : kbsetup kbtool kbui win95
Technology : kbWin95search kbZNotKeyword3
Version : WINDOWS:95
Issue type : kbprb
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