Article: Q237739
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55
Last Modified: 28-AUG-1999
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
An on-line restore of the Exchange Server computer on a Cluster Server may fail
with the following Event ID error in the application log:
Event ID: 8010
Source: NTBackup
Type: Error
Description:
Microsoft Exchange services returned 'XXX' from a call to
'ControlService(STOP)' additional data 'MSExchangeDS'
CAUSE
=====
NTBackup tries to stop the Exchange Directory service rather than taking it
off-line through the Cluster service.
WORKAROUND
==========
Before running NTBackup, use Cluster Administrator to take the Exchange
directory or information store off-line. After these services have been taken
off-line, you can start NTBackup and proceed with the on-line restore as usual.
Additional query words: Failure won't start Wolfpack Node
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Keywords : exc55
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbprb
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