Article: Q238262
Product(s): Microsoft Windows NT
Version(s): winnt:4.0,4.0 SP4
Operating System(s):
Keyword(s):
Last Modified: 11-DEC-2001
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The information in this article applies to:
- Microsoft Windows NT Server versions 4.0, 4.0 SP4, Terminal Server Edition
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SYMPTOMS
========
A computer running Terminal Server Edition may display the following STOP error
message on a blue screen:
STOP 0x00000050 (a51be2ac, 00000000, 00000000, 801581a0)
PAGE_FAULT_IN_NONPAGED_AREA
NOTE: The first and fourth parameters may vary, depending on your system
configuration.
CAUSE
=====
This behavior occurs because Win32k.sys passes a null pointer as the clipboard
object owner during a clean up process.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Windows NT Server
4.0, Terminal Server Edition. For additional information, please see the
following article in the Microsoft Knowledge Base:
Q152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Windows NT Server 4.0, Terminal
Server Edition. This problem was first corrected in Windows NT 4.0 Server,
Terminal Server Edition, Service Pack 5.
Additional query words: wts tse
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Keywords :
Technology : kbWinNTsearch kbWinNT400search kbWinNTSsearch kbWinNTS400search kbNTTermServ400 kbNTTermServ400sp4 kbNTTermServSearch
Version : winnt:4.0,4.0 SP4
Issue type : kbbug
Solution Type : kbfix
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