Article: Q239122
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55
Last Modified: 08-MAY-2002
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, version 5.5
-------------------------------------------------------------------------------
SYMPTOMS
========
When you attempt to open the Chap03.doc file in the
Docs\Word_Docs\Connectivity\Snads folder on the Exchange Server 5.5 CD-ROM with
Word 2000, you are prompted with a File Conversion dialog box. If you attempt to
open the file in Word 95 or Word 97, the file appears corrupted.
CAUSE
=====
The Chap03.doc file is corrupted.
RESOLUTION
==========
To obtain the new file, Snads.rtf, you need to apply Exchange Server 5.5 Service
Pack 3 (SP3) for the Exchange SNADS Connector. To do so, you must run
Snaconn.exe from the Exchconn\Setup\I386\Snaconn folder on the SP3 CD-ROM.
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
Additional query words: hosed as/400 sna bad
======================================================================
Keywords : exc55
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbnofix
=============================================================================