Article: Q239130
Product(s): Microsoft Systems Management Server
Version(s): WINDOWS:2.0
Operating System(s):
Keyword(s): kbsms200 kbsms200bug smsinst kbsms200sp2fix
Last Modified: 25-JUN-2000
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The information in this article applies to:
- Microsoft Systems Management Server Installer version 2.0
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SYMPTOMS
========
Systems Management Server 2.0 SP1 32-bit Installer version 2.0.91 does not
remove duplicate registry keys when you perform an uninstallation. This behavior
occurs only when the package is compiled in 32-bit mode.
For example, if you create a script that adds the following keys, the second key
is not removed during uninstallation:
HKEY_CURRENT_USER\Software\SOFTAPPx\
HKEY_LOCAL_MACHINE\Software\SOFTAPPx\
When the same script is compiled in 16/32-bit mode, the uninstallation process
removes both entries.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, please see the following article
in the Microsoft Knowledge Base:
Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
WORKAROUND
==========
To work around this problem, use one of the following methods:
- Compile the script in 16/32-bit mode.
- Use a version of SMS Installer earlier than version 2.0.91.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
Installer version 2.0.91.
Additional query words: prodsms smsinst uninstall rollback
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Keywords : kbsms200 kbsms200bug smsinst kbsms200sp2fix
Technology : kbSMSSearch kbSMSI200
Version : WINDOWS:2.0
Issue type : kbbug
Solution Type : kbfix
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