Article: Q240789
Product(s): Microsoft Exchange
Version(s): 4.0,5.0,5.5
Operating System(s):
Keyword(s): exc5 exc55
Last Modified: 18-MAY-2001
-------------------------------------------------------------------------------
The information in this article applies to:
- the operating system: Microsoft Windows NT 4.0
- Microsoft Exchange Server, versions 5.0, 5.5
-------------------------------------------------------------------------------
SYMPTOMS
========
The Exchange Server directory service may not start, and the following events
may be logged:
Source: MSExchangeDS
Event ID: 1166
Description: "Error -1911 has occurred. Internal ID 2030148"
Source: MSExchangeDS
Event ID: 1002
Description: "The MS Exchange database EDB could not be initialized and
returned error -1911"
CAUSE
=====
This issue can occur if one or more dynamic-link library (DLL) files that are
associated with the operating system are damaged, missing, or modified.
RESOLUTION
==========
To resolve this issue, reapply the current service pack for the operating system
and any fixes that were previously installed.
Additional query words: 0x1EFA44, ERD, 0xFFFFF889, JET_errEntryPointNotFound, 4294965385
======================================================================
Keywords : exc5 exc55
Technology : kbWinNTsearch kbWinNTSsearch kbExchangeSearch kbExchange550 kbExchange400 kbZNotKeyword2 kbGraph500
Version : :4.0,5.0,5.5
Issue type : kbprb
=============================================================================