Article: Q241516
Product(s): Microsoft Exchange
Version(s): winnt:5.5
Operating System(s):
Keyword(s): exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 11-NOV-2000
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The information in this article applies to:
- Microsoft Exchange Server, version 5.5
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SYMPTOMS
========
Microsoft Exchange Server becomes unresponsive to Microsoft Exchange Clients
approximately every 24 days.
CAUSE
=====
The extensible storage engine (JET), which is the underlying storage mechanism
for Exchange Server, is incorrectly updating a list of current pages in memory,
resulting in a cross-linked list of pages.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:
Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5. This problem was first corrected in Exchange Server 5.5 Service
Pack 4.
Additional query words:
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Keywords : exc55 kbExchange550preSP4fix kbExchange550sp4Fix
Technology : kbExchangeSearch kbExchange550 kbZNotKeyword2
Version : winnt:5.5
Issue type : kbbug
Solution Type : kbfix
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