Article: Q242255
Product(s): Microsoft Exchange
Version(s): winnt:5.5 SP2,5.5 SP3
Operating System(s):
Keyword(s): exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Last Modified: 12-NOV-2000
-------------------------------------------------------------------------------
The information in this article applies to:
- Microsoft Exchange Server, versions 5.5 SP2, 5.5 SP3
-------------------------------------------------------------------------------
SYMPTOMS
========
When you debug Microsoft Outlook Web Access (OWA), you may receive a first
chance exception in a call stack that is similar to the following:
FramePtr RetAddr Param1 Param2 Param3 Function Name
02baf08c 625e4ace 63a24a00 00000000 63a24b81 EMSUI32!ScWriteTransportStoreAB+0x41
02baf0bc 625e502c 63a24a00 000004e4 00000409 EMSUI32!ScSaveGeneralChanges+0xce
02baf128 625de49e 00000000 02baf11c 00000007 EMSUI32!ScEMSCfgSansUI+0x3cc
02baf224 6fb3cdd0 625d0000 77bc9198 2477f528 EMSUI32!EMSCfg+0x2ce
02baf290 6fb3cf3c 42792f28 42559f68 625d0000 MAPI32!ScCallServiceEntry+0x100
02baf2f4 6fb3c3f3 42792f28 42559f68 00000000 MAPI32!ScConfigService+0x11c
02baf358 6f084313 24297c48 42559f68 00000000 MAPI32!MFISA_ConfigureMsgService+0x53
02baf470 6fb375c3 02bafdd8 6fb44220 6fa94f30 CDO!HrCreateProfile+0x4e3
02baf4f4 6f06cc63 2da16174 6f0868e8 6f083060 MAPI32!PvGetInstanceGlobalsExInt+0x53
02baf504 6f06ca10 185b0330 246d5210 00000000 CDO!CDispatchObj::M_ResetErr+0x43
02baf554 78004743 00c2b190 00000000 00000007 CDO!CDispatchObj::Invoke+0xa0({...})
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Exchange Server 5.5.
For additional information, please see the following article in the Microsoft
Knowledge Base:
Q191014 XGEN: How to Obtain the latest Exchange Server 5.5 Service Pack
STATUS
======
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5 Service Packs 2 and 3. This problem was first corrected in Exchange
Server 5.5 Service Pack 4.
Additional query words:
======================================================================
Keywords : exc55sp2 exc55sp3 kbExchange550preSP4fix kbExchange550sp4Fix
Technology : kbExchangeSearch kbZNotKeyword2 kbExchange550SP2 kbExchange550SP3
Version : winnt:5.5 SP2,5.5 SP3
Issue type : kbbug
Solution Type : kbfix
=============================================================================