Article: Q243179
Product(s): Microsoft Systems Management Server
Version(s): winnt:2.0,2.0 SP1
Operating System(s):
Keyword(s): kbsms200 kbsms200bug kbInventory kbsms200sp2fix
Last Modified: 06-AUG-2002
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The information in this article applies to:
- Microsoft Systems Management Server versions 2.0, 2.0 SP1
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SYMPTOMS
========
The software inventory processor does not delete zero-byte software inventory
(.sic, .sid) files. The Sinvproc.log file displays an error message similar to
the following example:
WARNING - Delete zero length file V4TY4GF3.sid failed, Win32 = 2
$$<SMS_SOFTWARE_INVENTORY_PROCESSOR>
<Fri Sep 03 12:23:46.229 1999 Central Daylight Time>
<thread=250 (0xFA)>
As a result, zero-byte files may build up in the software inventory processor's
inbox causing the Microsoft Windows NT master file table (MFT) to become very
large.
RESOLUTION
==========
To resolve this problem, obtain the latest service pack for Systems Management
Server version 2.0. For additional information, click the following article
number to view the article in the Microsoft Knowledge Base:
Q236325 How to Obtain the Latest Systems Management Server 2.0 Service Pack
WORKAROUND
==========
To work around this behavior, manually delete the zero-byte files.
STATUS
======
Microsoft has confirmed this to be a problem in Systems Management Server
version 2.0. This problem was first corrected in Systems Management Server
version 2.0 Service Pack 2.
MORE INFORMATION
================
To install the hotfix, use the appropriate method.
Method 1: Using the Hotfix Installer
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NOTE: This method is only for I386-based computers.
1. Copy the hotfix folder structure to a share on your network. Q243179.exe is a
Microsoft Windows Installer file that updates specific files on your site
server.
2. Log on to your site server using an account with administrative privileges.
3. On the site server, close the Systems Management Server Administrator
console.
4. Run Q243179.exe and follow the directions in the wizard. You can run the file
in Quiet mode using the /s switch.
Method 2: Manual Installation
-----------------------------
1. Stop the Systems Management Server Site Component Manager and Systems
Management Server Executive services.
2. Replace the Sinvproc.dll file in the
<sms_root_directory>\bin\<platform> folder with the version
obtained from the hotfix.
3. Restart the Systems Management Server Site Component Manager and Systems
Management Server Executive services.
Additional query words: prodsms sinv
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Keywords : kbsms200 kbsms200bug kbInventory kbsms200sp2fix
Technology : kbSMSSearch kbSMS200 kbSMS200SP1
Version : winnt:2.0,2.0 SP1
Issue type : kbbug
Solution Type : kbfix
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