Article: Q244748
Product(s): Microsoft Windows NT
Version(s): winnt:4.5,5.5
Operating System(s):
Keyword(s): kbnetwork
Last Modified: 27-MAY-2001
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The information in this article applies to:
- Microsoft BackOffice Server 4.5
- Microsoft BackOffice Small Business Server version 4.5
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SYMPTOMS
========
When you enter the logon information in Internet Mail Service (IMS), you are
unable to enter more than 14 characters in the Password box.
CAUSE
=====
This issue occurs because the maximum password length that is allowed in the
Password box is 14 characters. Some Internet service providers (ISPs) may assign
a computer-generated password larger than 14 characters.
RESOLUTION
==========
To resolve this issue, contact your ISP to shorten your password to use 14
characters or less.
MORE INFORMATION
================
Some Internet service providers may not be able to provide a shorter password.
Without the complete password, the Microsoft Exchange Server cannot log on to
the ISP.
Microsoft has confirmed this to be a problem in the Microsoft products that are
listed at the beginning of this article.
Additional query words: smallbiz
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Keywords : kbnetwork
Technology : kbAudDeveloper kbBackOfficeSearch kbSBServSearch kbBackOfficeServ450 kbSBServ450
Version : winnt:4.5,5.5
Issue type : kbprb
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